Tax Matters, El Paso

Q: Does Tax Matters represent clients before the IRS?

Yes. The firm provides representation before the IRS when appropriate, handling negotiations and advocacy as part of its resolution services.

5.0

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we have helped individuals, families, and business owners understand their position, identify every available option, and follow a clear path to resolution. Rather than only preparing forms or negotiating balances, we investigate the full story behind a tax issue, correct what needs fixing, and design a strategy based on each client’s actual circumstances. What sets us apart is nearly four decades of hands-on tax experience, direct personal guidance without judgment, careful review of prior returns and records, representation before the IRS when appropriate, tailored solutions, and ongoing support after the immediate problem is resolved.

Contact information

Tax Matters

71 Camille Dr, El Paso, TX 79912, USA

(915) 581-1040

http://www.elpasotaxes.com/

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday 9:00 AM – 5:00 PM

What services does Tax Matters provide?

Tax Matters helps individuals, families, and business owners understand where they stand, identify available options, and follow a clear path to resolution. The firm examines the full story, corrects what needs fixing, prepares forms or negotiates balances when needed, and builds a strategy around each client's circumstances.

How long has Tax Matters been in business?

Tax Matters has been assisting clients since 1988, providing nearly four decades of hands-on tax experience. That history informs its approach to resolving complex tax problems.

Does Tax Matters represent clients before the IRS?

Yes. The firm provides representation before the IRS when appropriate, handling negotiations and advocacy as part of its resolution services.

Will you review my prior tax returns?

Yes. Tax Matters performs a careful review of prior returns and underlying records to identify issues and determine what corrections are needed.

Do you offer support after my immediate tax problem is resolved?

Yes. The firm provides ongoing support after the immediate problem is resolved to address follow-up needs and help ensure the issue stays resolved.

How does Tax Matters approach a complex tax situation?

The firm looks beyond forms to understand the full story, then corrects problems and creates a tailored strategy based on the client's actual circumstances. Clients receive direct, personal guidance without judgment throughout the process.

Reviews

Two for the Road - Google user

a year ago

I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!

Seth - Google user

a year ago

I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!

Jose Ruiz - Google user

3 years ago

Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.

joe babenco - Google user

3 years ago

I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.

Guillermo A. Blanco - Google user

3 years ago

Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.